Nutriology: The Health Box is committed to protecting and respecting your privacy.

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SCOPE OF POLICY

This policy applies to your use of:

• Nutriology: The Health Box Limited (“We”) online appointment booking system accessible through our website at http://www.nutriology.org the "Site". For the avoidance of doubt, use of our site at www.nutriology.org (or of any service other than that which is accessible through it) is subject to a separate privacy policy (and terms of use) made available on that site.

This policy outlines the manner in which any information collected from you or provided to us, will be managed or processed. We encourage you to read the following carefully, so that you may clearly understand our views and practices regarding your personal data, and how that data will be treated.

For the avoidance of doubt, by subscribing to our mailing or membership list, or using, the Site, or supplying data or information on the Site, you consent to the collection, use and transfer of that data and your information under the terms of this Privacy Policy.

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THE INFORMATION WE COLLECT FROM YOU

We may collect and process the following data about you:

• Information you give us ("Submitted Information"): You may give us information about you by filling in forms on the relevant Site, or by corresponding with us (for example, by e-mail). This includes:

  • information you provide when you download information, subscribe to the Service or Site, subscribe to become a member of our wellness community, schedule an appointment  and when you report a problem with the Service or the Site. The information you give us may include your name, date of birth, e-mail address and phone number, and

  • health and wellbeing information (collectively, the "Health Data").

 

• Information We collect about you and your Device. Each time you visit the Site We may automatically collect the following information:

  • technical information, including the type of mobile device you use, a unique device identifier, mobile network information, your mobile operating system, and time zone setting ("Device Information");

  • health information stored on your Device which you have explicitly consented to sharing, and the providence of that data including the device used to collect that data, time, date ("Content Information"); and

  • details of your visits to the Site and the resources that you access ("Log Information").

• If you contact us, We may keep a record of that correspondence.

 

 

COOKIES

We may use cookies to distinguish you from other users of the Site. This helps us to provide you with a good experience when you browse the Site and also allows us to improve our Site.  

 

HOW YOUR INFORMATION MAY BE USED

We use information held about you in the following ways:

• Submitted Information: We will use information which you submit when scheduling an appointment and accessing the Service in order to manage your appointment(s), to provide technical support, to answer queries you may raise regarding the Site or the Service and for our own internal administrative purposes (and, in respect of the Service, to help us to verify your identity where appropriate by cross-checking the records kept at our offices). We will use any Health Data you submit through our Site only for the purposes of storing that information and to make it available to you, or (with your consent) your nominated healthcare provider as you may request from time to time.

 

• Content Information: health information submitted through the Site for the purposes of storing that information and to make it available to you or (with your consent) your nominated health care provider as you may request from time to time.

• Log information: this is stored for security and audit purposes and to ensure that we are able to support your use of the Nutriology: The Health Box Limited online forms.

 

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this policy for as long as it is combined.

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DISCLOSURE OF YOUR INFORMATION

We will not provide your Submitted Information to any third party for any commercial purposes.

 We may disclose your personal information:

• If We are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.

• In order to protect the rights, property or safety of Nutriology:The Health Box Limited, our customers, or others.

• To your nominated healthcare provider upon request from their office(s) (Where your consent will be confirmed prior to the dissemination of any Health Data).

 

 

HOW AND WHERE WE STORE YOUR PERSONAL DATA

The Health Data that We collect from you and data you submit through the Nutriology: The Health Box Limited online forms will be stored at our secure data centre which is located in Barbados. Any requests you may submit for technical support will be held within our internal management systems whilst relevant members of our team are dealing with this information.

All Health Data will be encrypted when being transferred from your Device to our data centre.

Where We have given you (or where you have chosen) a password that enables you to access certain parts of the Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

If you schedule an appointment online then you will not be able to access all aspects of the Service (via the Site) unless or until you contact a team member to confirm your identity.

Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorized access.

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THE RIGHTS OF OUR CLIENTS

We always aim to comply with all laws regarding health data, its use and privacy, and which limit what We are allowed to do with the information which you provide to us so as to protect your rights.

Upon subscribing to the Wellness Community you give us your consent to utilize your information for marketing conducted by Nutriology: The Health Box. In all other instances We would contact you to obtain your consent and you do in any event have a legal right to require us to stop direct marketing at any time (and We would make clear in any communications how you might exercise that right). We will not sell your details to any third party.

Our Site may, from time to time, contain links to and from the websites of established health organizations, health information service providers, YouTube, our partner networks, advertisers and affiliates (including, websites on which the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them, have their own privacy policies and that We do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. We encourage you to read these policies before you submit any personal data to these websites or use these services.

 

YOUR ACCESS TO INFORMATION

You have the right to access information held about you.

Requests for data may be made in writing and access request may be subject to a reasonable fee (as notified to you upon request) to meet our costs in providing you with details of the information We hold about you.

If We do hold information about you then following a subject access request We will: (i) describe it to you; (ii) explain why We are holding it; (iii) tell you who it could be disclosed to; and (iv) let you have a copy of it.

If you wish to delete or correct any personal data (including any Health Data) held by us then you may do so by using the relevant functionality within the Nutriology: The Health Box online appointment booking system (once this function has been activated) or by sending a request to us at nutriology.today@gmail.com.  We will make every effort to delete the information highlighted from our systems (Please note, at present it is not technologically feasible to remove each and every record of the information you have provided to us).

 

CHANGES TO PRIVACY POLICY

We update our privacy policy from time to time and any changes We may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. The new terms may be displayed on-screen and you may be required to read and accept them to continue using our Service.

 

CONTACT

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Nutriology: The Health Box Team at adnutriologyhb@gmail.com